TERMS AND CONDITIONS
OFFER AGREEMENT



This Agreement between the Partnership "Sole Proprietor Slednikova Maria Konstantinovna and Sole Proprietor Odintsova Ksenia Vadimovna", which is the owner of the online store https://www.vu-brand.com/, and the user of the online store services, hereinafter referred to as the Buyer, determines the conditions for buying the goods through the website of the online store https:///www.vu-brand.com/



1. GENERAL TERMS AND CONDITIONS

1.1. In accordance with Article 437 paragraph 2 of the Civil Code of the Russian Federation (hereinafter, the RF CC), in the case that the terms and conditions set forth below are accepted and services are paid for, a legal entity or an individual that accepts this offer becomes the Buyer (in accordance with Article 438 paragraph 3 of the RF CC, the acceptance of the offer is equivalent to entering into an agreement on the terms and conditions set forth in the offer).

1.2. The date of full and unconditional acceptance by the Buyer of the offer of the Seller to conclude the Offer Agreement (the offer acceptance) shall be the fact of acknowledgment of readiness to make payment for the Seller's goods by clicking the "Pay" button on the website https://www.vu-brand.com/. The text of this Offer Agreement (hereinafter referred to as the Agreement) is available at: https://www.vu-brand.com.

1.3. For the purpose of this offer, unless the context requires otherwise, the following terms shall be interpreted as follows:

"Public Offer" – a public offer of the Seller addressed to an indefinite number of persons to enter into the goods purchase and sale contract with the Seller by remote means on terms and conditions contained in this Offer, including all Appendices thereto;

"Acceptance" – the fact of confirmation of an order on terms and conditions of this Agreement. The Buyer makes an order independently through the service of the website in the online store, by filling in the name and quantity of the required Goods. Commitment by the Buyer of actions on the acceptance of an offer is full and unconditional acceptance by the Buyer of the terms and conditions hereof;

"Goods" – a list of items on the official website;

"Order" – certain items from the Goods assortment list specified by the Buyer during filling in an application on the website;

"Online store" – property of the Partnership "Sole Proprietor Slednikova Maria Konstantinovna and Sole Proprietor Odintsova Ksenia Vadimovna", which is intended for the organization of a remote way of selling goods through the Internet.

1.4. The Agreement cannot be withdrawn.

1.5. The Agreement does not require seals and/or signing by the Seller and the Buyer (hereinafter referred to as the Parties) and thereat retains legal force.



2. SUBJECT MATTER OF THE AGREEMENT

2.1. The Seller sells the Goods in accordance with the current price list published on the Seller's website and in the catalogue, and the Buyer makes payment and accepts the Goods in accordance with the terms and conditions hereof.

2.2. The Buyer shall fully accept the terms and conditions of the Agreement and pay for the Seller's services in accordance with the terms and conditions hereof.

2.3. This Agreement and its Appendices are official documents of the Seller and an integral part of the Offer. The current version of each of the above-mentioned documents is posted on the Seller's website https://www.vu-brand.com.



3. ORDERING

3.1. The Goods shall be ordered by the Buyer through the website https://www.vu-brand.com.

3.2. During registration on the Seller's website, the Buyer undertakes to provide the following registration information:

name, surname;

current delivery address;

e-mail;

contact (mobile, fixed-line) telephone number.

3.3. The Buyer has the right to edit own registration information. The Seller does not change or edit the registration information of the Buyer without the consent of the latter. The Seller undertakes to not disclose the Buyer's data provided during registration on the website https://www.vu-brand.com and when making the Order, to persons who are not related to the fulfilment of the Order. Upon approval of the Order of the chosen Goods, the Buyer shall provide the Seller with the necessary information in accordance with the procedure specified in paragraph 3.2. hereof.

When collecting and processing personal data of the Buyers, the Seller shall be guided by the provisions of the Federal Law No. 152 "On Personal Data" dated July 27, 2006, as well as the procedure for collecting and processing personal data specified in Chapter 11 hereof.

3.4. Upon placement of the order, the Seller shall send the order confirmation and an invoice to the Buyer's e-mail with indication of name, size, price of the selected goods and the total cost of the order, which is an integral part hereof. Payment of the invoice by the Buyer is a confirmation of the Order.

3.5. The Order shall be processed only after making 100% advance payment by the Buyer.

3.6. The Seller shall not be responsible for the content and authenticity of the information provided by the Buyer when placing the Order.

3.7. The Buyer shall be responsible for the accuracy of information provided when placing the Order.

3.8. Payment by the Buyer of the Order that is independently placed on the website is a confirmation of the Buyer's consent to the terms and conditions hereof. The payment day of the Order is the date of conclusion of the Purchase and Sale Agreement between the Seller and the Buyer.

3.9. The Seller shall provide the Buyer with complete and reliable information about the Goods, including information on the main consumer properties of the Goods on the website of the online store.

3.10. All information materials presented on the website of the online store are of a reference nature and cannot fully convey reliable information about certain properties and specifications of the Goods.



4. ORDER FULFILMENT TERMS

4.1. Total time of delivery of the paid Goods includes order processing and delivery terms by the Russian Post or by other means of delivery at the Buyer's choice.

4.2. The order fulfilment term depends on the availability of the ordered items of the Goods in the Seller's warehouse and the time required the Order processing. The order fulfilment term can in exceptional cases be agreed with the Buyer individually, depending on the specifications and quantity of the Goods ordered. In the absence of part of the Order in the Seller's warehouse, including for reasons beyond the control of the Seller, the Seller has the right to remove the specified Goods from the Buyer's Order. The Seller undertakes to notify the Buyer of the change in the completeness of its Order by e-mail.

4.3. Deadline for receiving the Order by the Buyer depends on the address and region of delivery, work of the particular Delivery Service, and does not directly depend on the Seller.

4.4. The Order is considered delivered after its transfer to the Buyer. By signing the shipping documents, the Buyer confirms the fulfilment of the Order.

4.5. In the case that the Buyer provides unreliable contact information, the Seller shall not be responsible for improper execution of the Order.

4.6. In the case of improper execution of the Order delivery due to the fault of the Seller, the repeated delivery of the Order shall be provided free of charge.



5. GOODS DELIVERY

5.1. The Goods shall be transferred in accordance with the terms and conditions hereof at the Buyer's choice in one of the following ways:

5.1.1. Self-delivery from the Goods delivery points.

5.1.2. Delivery EMS delivery service (shipping cost is not included in the price of the Goods and shall be paid by the Buyer at the appropriate rates of the Russian Post).

5.1.3. Delivery by a transport company (the list of transport companies is available on the website at https://www.vu-brand.com in the "Delivery" section. The cost of delivery is not included in the Goods price and shall be paid by the Buyer at the appropriate tariffs of a transport company.

5.2. The risk of accidental loss or accidental damage to the Goods, as well as the ownership of the Goods, shall pass to the Buyer:

• upon self-delivery and delivery by courier service – after transfer of the Goods to the Buyer, and also upon signing by the Buyer of the documents confirming the Order delivery.

• upon delivery by a transport company – upon receipt of the Goods by the employee of the company delivering the Goods.

5.3. The cost of delivery is to be paid at the Buyer's expense simultaneously with payment for the Goods.

5.4. The Agreement shall be deemed fulfilled from the date of delivery of the Goods to the Buyer, namely, to the person designated as the order recipient, and in its absence, to any person who presented a receipt for payment of the Goods or paid for the Goods upon their acceptance.

5.5. In order to avoid cases of fraud, and to fulfil own obligations, when handing over the paid Goods, the person performing the transfer of the Goods has the right to demand a document certifying the identity of the Buyer or its Representative, and also to require details of the identification document of the Buyer or its Representative provided by Buyer or its Representative on the consignment note to the Order.

5.6. The Buyer or its Representative shall inspect the Goods and confirm with their signature on the order form that:

• the completeness of the Goods is checked by the Buyer;

• the Buyer confirms the acceptance of the packaged Goods of appropriate quality;

• the Buyer received the goods it ordered;

• the Buyer does not have any claims to the Seller in connection with the purchase of the Goods.



6. GOODS PRICE

6.1. The Goods price is indicated in the online store on the website https://www.vu-brand.com.

6.2. The Goods price indicated on the website can be changed unilaterally by the online store, but the price for the Goods ordered and paid for by the Buyer is not subject to change.

6.3. Prices for any items of the Goods indicated on the website https://www.vu-brand.com may be changed by the Seller unilaterally without notifying the Buyer thereof. In the case of a change in the price for the ordered items of Goods, the Seller shall promptly inform the Buyer about such a change. The Buyer has the right to confirm or cancel the Order. In the absence of communication with the Buyer, the Order will be considered cancelled within 14 calendar days upon registration.

6.4. The total cost of an order includes the catalogue price and the cost of delivery of the Goods.

6.5. The cost of services provided to the Buyer by the Seller in connection with the purchase of the Goods in the online store is indicated in the "Delivery" section.

6.6. The Seller has the right to provide the Buyer discounts on the Goods and offer bonus programs. Types and conditions for charging discounts, bonuses and procedure are indicated on the website in the "Discounts" section and can be changed by the Seller unilaterally.

6.7. The Seller has the right to establish discounts in order to promote a particular method of payment or delivery of the Goods. In this case, the Seller can limit the discount terms.



7. PAYMENT FOR GOODS

7.1. The order shall be paid for by the Buyer in rubles.

7.2. Settlements under the Agreement shall be made by an online transfer by the Buyer of 100% advance payment through the system of electronic payments by credit cards (VISA,MasterCard).

7.3. Refund of funds to the Buyer in the cases provided for in this Agreement shall be effected by the Seller within 10 (Ten) business days by transferring the relevant amount to the bank or other account of the Buyer from which funds was transferred.



8. RETURN OF GOODS

8.1. In accordance with Article 26.1. paragraph 4 of the Law of the Russian Federation No. 2300-I "On Protection of Consumer Rights", the Buyer has the right to cancel the ordered Goods at any time until the date of execution of the Order.

8.2. The Buyer has no right to cancel the paid Order (or a part thereof) of the proper quality, having individual properties.

8.3. The Buyer shall check the quantity, integrity, completeness and package of the Goods upon receipt, and in case of revealing the shortcomings in these items, it is entitled to refuse to purchase the Goods. In the case that the Buyer makes an acceptance of the Goods and then the Buyer has a complaint about quantity, integrity, completeness and package of the Goods, the Seller shall not be liable therefor and the Goods shall not be returned.

8.4. The Goods listed in the online store https://www.vu-brand.com has a warranty period of 6 (six) calendar months from the date of the actual receipt of the Goods by the Buyer. In the case of a warranty exchange or refund, the Seller's liability shall be limited to the value of the Goods.

8.5. In the case that the Goods are transferred to the Buyer in violation of the terms and conditions of the Agreement concerning the quantity, assortment, quality, completeness, package of the Goods, the Buyer shall notify the Seller in writing about these violations within 14 days after the Goods receipt.

8.6. Return or exchange of the Goods of improper quality is possible provided that its appearance, consumer properties, package, integrity of the seal are preserved, and a document confirming the fact and terms of purchase of the specified Goods is submitted.

8.7. Courier delivery services shall be involved in the procedure for returning or exchanging Goods of improper quality only upon agreement with the Seller.

8.8. All complaints regarding the quality of the purchased Goods can be sent to:. customerservice@vu-website.com.

8.9. Return and exchange of the PROPER QUALITY Goods can be made within 14 days after their receipt, upon written application of the Buyer, after inspection by the Seller, in the original package, with preservation of all manufacture seals. Provided that the Buyer paid compensation for transportation (and other types) of costs associated with the delivery of the Order to the Buyer, such Goods shall be returned at the Buyer's expense.



9. COPYRIGHT

9.1. All textual information and graphic images posted on the website are the property of the Seller and/or its suppliers and manufacturers of the Goods.

10. RIGHTS, OBLIGATIONS AND RESPONSIBILITIES OF THE PARTIES

10.1. The Seller shall not be responsible for improper use of the Goods by the Buyer, ordered through the Seller's online store.

10.2. The Seller has the right to transfer own rights and obligations for the Orders execution to third parties.

10.3. The Seller has the right to record telephone conversations with the Buyer. In accordance with Article 16 paragraph 4 of the Federal Law "On Information, Information Technologies and Information Protection" the Seller undertakes to: prevent attempts to unauthorized access to information and/or transfer it to persons not directly related to the Orders execution; timely detect and suppress such attempts.

10.4. The Buyer undertakes not to use the Goods ordered through the online store of the Seller for business purposes.

10.5. The Seller shall not be liable for the Buyer's losses arising as a result of:

• incorrect filling of the order form, including incorrectly provided personal data,

• illegal actions of third parties.

10.6. The Seller shall be exempted from liability, in the case of an independent online ordering by the Buyer, without the Seller's request to check the correctness of the Goods selection.

10.7. The Parties shall be exempted from liability for partial or complete failure to perform their obligations hereunder if such failure is a consequence of force majeure circumstances that arose after the conclusion of the Agreement as a result of extraordinary events that the Party could neither foresee nor prevent by reasonable measures.

10.8. In accordance with Article 436 of the RF CC, this offer is not irrevocable. The Seller has the right to refuse to place the Order to persons expressing disagreement with the terms and conditions hereof.



11. PERSONAL DATA

11.1. The Seller collects and processes personal data of the Buyers (namely: name, patronymic, surname of the Buyer; delivery address; e-mail; contact telephone numbers) in order to fulfil the terms and conditions hereof.

11.2. When ordering the Goods or registering the Personal Account, the Buyer agrees to the collection and processing of own personal data in order to ensure the delivery of the ordered Goods and to fulfil the terms and conditions hereof.

11.3. The Seller undertakes to: comply with confidentiality requirements regarding personal data of the Buyers; prevent attempts to unauthorized use of personal data of the Buyers by third parties; exclude access to personal data of the Buyers by persons who are not directly involved in the Orders execution.

11.4. Disclosure of information in accordance with reasonable and applicable statutory requirements shall not be considered a violation of obligations.

11.5. The Seller has the right to use "cookies" (a technology that allows the webserver to send service information to the user's computer and save it in the browser).

11.6. The Seller receives information about the identifier of the device of the website visitors connected to the local network and/or the Internet (IP-address). This information is used exclusively for statistical purposes and is not used to identify the visitors.

11.7. The Seller shall not be responsible for the information provided by the Buyer through the Website to public.



12. ADDRESS AND BANK DETAILS OF THE SELLER


Partnership "Sole Proprietor Slednikova Maria Konstantinovna and Sole Proprietor Odintsova Ksenia Vadimovna"

ITN: 781441099468

PSRNSP: 316784700219423

Address: Russia, Saint-Petersburg, Yahtennaya street, 9-1, postcode: 780065

Correspondent account: 30101810145250000974

BIC: 04452597

Get in touch with us:

E-mail: customerservice@vu-brand.com
Phone number: +7(921)920-00-01
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